At Jignesh Enterprise Taxi Service, we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data.
1. Information We Collect
- Personal Details: Name, phone number, email address (if provided).
- Trip Details: Pickup location, drop location, travel date and time.
- Communication Data: Messages sent via WhatsApp, call records, and booking forms.
2. How We Use Your Information
- To confirm and manage your taxi bookings.
- To communicate trip status, driver details, and updates.
- To send occasional promotional offers (you may opt out anytime).
- To improve our service quality based on feedback.
3. Data Sharing
We do not sell, trade, or share your personal information with third parties, except:
- With your assigned driver (name and phone number only, for the trip).
- When required by law or legal processes.
4. Data Security
We take reasonable precautions to protect your information from unauthorized access, misuse, or disclosure. However, no method of transmission over the internet is 100% secure.
5. Cookies
Our website may use basic cookies to improve user experience. We do not use tracking cookies or third-party advertising cookies.
6. Retention
We retain your booking data for up to 1 year for record-keeping and service improvement purposes. After that, it is securely deleted.
7. Your Rights
- You have the right to request access to the data we hold about you.
- You can request correction or deletion of your personal data.
- To exercise these rights, contact us directly.
8. Third-Party Links
Our website may contain links to external sites (e.g., Google Maps, WhatsApp). We are not responsible for the privacy practices of those external services.
9. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- 📞 Phone: 8401217369
- ✉️ Email: jigneshenterprise@gmail.com
- 📍 D-90 Main Market, Zanda Chowk, Gandhidham – 370201, Gujarat